Which action could lead to an increase in professional liability?

Neglecting to follow up with patients is a significant factor that could lead to an increase in professional liability. When healthcare providers do not ensure proper follow-up with patients, they create the risk of missing important developments in a patient's condition, which can result in delayed treatment or complications. This oversight can lead to adverse outcomes that might have been preventable with timely intervention.

In contrast, actions like adequate patient documentation, communicating effectively, and maintaining accurate records serve to protect both the patient and the provider. These practices create a transparent trail of care, ensuring that all actions taken and communications held are well documented, which helps mitigate liability risks. By actively engaging with patients and ensuring they receive follow-up care, healthcare professionals not only adhere to best practices but also reduce the likelihood of misunderstandings or claims of neglect.