What does reflecting mean when communicating with a patient?

Reflecting in the context of communicating with a patient involves restating back what you've just heard. This technique serves several important purposes in effective communication and therapeutic interactions. It shows the patient that you are actively listening and engaged in their concerns, which can help to build trust and rapport. By summarizing or paraphrasing their words, you give them an opportunity to clarify any misunderstandings or elaborate on their feelings and thoughts.

This approach validates the patient's experiences and emotions, signaling that their perspective is acknowledged and valued. Reflecting is not about creating a new narrative or imposing personal opinions; rather, it focuses on the patient's message and encourages open dialogue. It further enables the patient to feel heard and understood, which is crucial in a healthcare setting for establishing effective communication and fostering a supportive environment.